Introduction

Welcome to Hustlery LLC. These Terms of Service (“Terms”) govern your use of our website, products, and services (“Services”). By accessing or using our Services, you agree to these Terms. If you do not agree, do not use our Services.

Use of Services

  1. Eligibility: You must be at least 18 years old to use our Services. By using our Services, you confirm that you meet this age requirement.
  2. Account Responsibility: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
  3. Service Availability: We strive to keep our Services available at all times, but we do not guarantee uninterrupted access. We may also update or change our Services at any time.

Services Provided

Hustlery LLC provides various digital marketing and SaaS solutions to help businesses manage their online presence, advertising campaigns, and customer relationships.

Payments and Billing

  1. Subscription Fees: You agree to pay all applicable fees for the Services you select. Fees are non-refundable except as provided in our Refund Policy.
  2. Billing Cycle: Your subscription will automatically renew at the end of each billing cycle unless you cancel your subscription.
  3. Payment Methods: We accept various payment methods, which may include credit cards and other forms of online payment. You agree to provide accurate and complete payment information.
  4. Failed Payments: If a payment fails, we may suspend or terminate your access to the Services until payment is received.

Refund and Returns Policy

No Refund Policy

As a Software-as-a-Service (SaaS) provider, Hustlery LLC does not offer refunds on any of our software services. Once you have purchased a subscription or made a payment for our Services, the transaction is final and non-refundable. This policy applies to all subscriptions, regardless of the subscription term (monthly, quarterly, or annual).

Cancellation and Termination
  1. Subscription Cancellations: Customers can cancel their subscriptions at any time through their account settings on our website. The cancellation will take effect at the end of the current billing cycle, and no further charges will be applied. However, no refunds will be issued for any unused portion of the subscription term.
  2. Service Terminations by Hustlery LLC: If Hustlery LLC terminates a service due to a breach of our Terms of Service or other policies, no refund will be provided. This includes, but is not limited to, violations of our acceptable use policy, non-payment of fees, or any other actions that compromise the integrity of our Services.
Exceptions and Special Cases

While our general policy is not to offer refunds, we understand that exceptional circumstances may arise. Requests for refunds in special cases (such as system errors or billing mistakes) will be evaluated on a case-by-case basis. To submit a request, contact our support team at support@hustlery.co.za with detailed information about your situation.

Refund Request Process

If you believe you are eligible for a refund under an exceptional circumstance, please follow these steps:

  1. Submit a Request: Contact our support team at support@hustlery.co.za with your name, account details, and a detailed description of the issue.
  2. Evaluation: Our team will evaluate your request and determine whether a refund is warranted based on the information provided.
  3. Resolution: If your request is approved, we will process the refund within 10 business days. Refunds will be issued to the original payment method used at the time of purchase.

Intellectual Property

  1. Ownership: All content provided through our Services, including but not limited to text, graphics, logos, and software, is the property of Hustlery LLC and is protected by intellectual property laws.
  2. License: Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services.

User Content

  1. Responsibility: You are solely responsible for any content you upload, post, or otherwise transmit through our Services.
  2. License to Hustlery: By submitting content to Hustlery, you grant us a worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, and distribute such content in connection with our Services.

Prohibited Activities

  1. Illegal Activities: You agree not to use our Services for any illegal or unauthorized purpose.
  2. Harmful Content: You agree not to upload, post, or otherwise transmit any content that is harmful, offensive, or violates any law or regulation.
  3. Interference: You agree not to interfere with or disrupt the Services or servers or networks connected to the Services.

Limitation of Liability

  1. No Warranty: Our Services are provided “as is” without warranties of any kind, either express or implied.
  2. Liability Cap: To the maximum extent permitted by law, Hustlery LLC’s liability for any damages arising out of or related to these Terms or our Services shall not exceed the amount you paid to us for the use of the Services in the six months preceding the claim.

Indemnification

You agree to indemnify, defend, and hold Hustlery LLC and its affiliates, officers, agents, and employees harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the Services, your violation of these Terms, or your violation of any rights of another.

Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Hustlery LLC operates, without regard to its conflict of law principles.

Dispute Resolution

  1. Negotiation: In the event of a dispute, you agree to first attempt to resolve the issue by contacting us at support@hustlery.co.za.
  2. Arbitration: If the dispute cannot be resolved through negotiation, it shall be settled by binding arbitration in accordance with the rules of the American Arbitration Association.

Changes to Terms

Hustlery LLC reserves the right to update or modify these Terms at any time without prior notice. Changes to the terms will be posted on our website, and it is the customer’s responsibility to review the terms periodically. Continued use of our Services after any changes to these Terms constitutes your acceptance of the revised terms.

Termination

  1. By You: You may terminate your account at any time by following the termination procedures specified on our website.
  2. By Hustlery: We may suspend or terminate your access to the Services if you violate these Terms or any applicable laws or regulations.

Miscellaneous

  1. Entire Agreement: These Terms constitute the entire agreement between you and Hustlery LLC regarding your use of the Services.
  2. Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
  3. Waiver: The failure of Hustlery LLC to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

Contact Information

For any questions or concerns regarding these Terms of Service, please contact our support team:

By using our Services, you acknowledge and agree to the terms outlined in these Terms of Service.