Introduction

Welcome to Hustlery LLC. Our Refund and Returns Policy outlines the terms and conditions for any potential refunds and returns, emphasizing our commitment to transparency and customer satisfaction. By using our services, you agree to this policy in full. Please read this policy carefully before purchasing or using our services.

No Refund Policy

As a Software-as-a-Service (SaaS) provider, Hustlery LLC does not offer refunds on any of our software services. Once you have purchased a subscription or made a payment for our services, the transaction is final and non-refundable. This policy applies to all subscriptions, regardless of the subscription term (monthly, quarterly, or annual).

Cancellation and Termination

  1. Subscription Cancellations: Customers can cancel their subscriptions at any time through their account settings on our website. The cancellation will take effect at the end of the current billing cycle, and no further charges will be applied. However, no refunds will be issued for any unused portion of the subscription term.
  2. Service Terminations by Hustlery LLC: If Hustlery LLC terminates a service due to a breach of our Terms of Service or other policies, no refund will be provided. This includes, but is not limited to, violations of our acceptable use policy, non-payment of fees, or any other actions that compromise the integrity of our services.

Exceptions and Special Cases

While our general policy is not to offer refunds, we understand that exceptional circumstances may arise. Requests for refunds in special cases (such as system errors or billing mistakes) will be evaluated on a case-by-case basis. To submit a request, contact our support team at support@hustlery.co.za with detailed information about your situation.

Refund Request Process

If you believe you are eligible for a refund under an exceptional circumstance, please follow these steps:

  1. Submit a Request: Contact our support team at support@hustlery.co.za with your name, account details, and a detailed description of the issue.
  2. Evaluation: Our team will evaluate your request and determine whether a refund is warranted based on the information provided.
  3. Resolution: If your request is approved, we will process the refund within 10 business days. Refunds will be issued to the original payment method used at the time of purchase.

Contact Information

For any questions or concerns regarding this policy, please contact our support team:

Policy Changes

Hustlery LLC reserves the right to update or modify this Refund and Returns Policy at any time without prior notice. Changes to the policy will be posted on our website, and it is the customer’s responsibility to review the policy periodically. Continued use of our services after any changes to this policy constitutes your acceptance of the revised terms.

Legal Compliance

We adhere to all applicable laws and regulations regarding refund policies. This policy complies with consumer protection laws to ensure fair treatment of our customers while protecting our business interests. If any part of this policy is found to be unenforceable under applicable law, the remaining provisions will continue in full force and effect.

By purchasing our services, you acknowledge and agree to the terms outlined in this Refund and Returns Policy.